Privacy Policy - Heart to heart games

Heart to Heart Games (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit or make a purchase from hearttoheartgames.com (the “Site”).

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1 Personal Information

When you make a purchase, sign up for updates, or contact us, we may collect the following:

Name
Email address
Shipping and billing addresses
Phone number
Payment information (processed securely through third-party payment providers)

1.2 Non-Personal Information

We may also collect non-identifiable data such as:

Browser type and version
Device information
IP address
Cookies and tracking data

2. How We Use Your Information

Your information is used to:

Process and fulfill your orders.
Communicate with you about your order, including updates and customer support.
Send promotional emails or newsletters (with your consent).
Improve our website and customer experience through analytics and feedback.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties to fulfill our obligations:

Service Providers: Payment processors, shipping companies, and suppliers to fulfill your orders.
Analytics Tools: Platforms like Google Analytics to monitor and improve site performance.
Legal Obligations: To comply with applicable laws, regulations, or legal proceedings.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Essential Cookies: Necessary for site functionality.
Analytics Cookies: Help us understand site usage and improve performance.
Marketing Cookies: Used to deliver relevant advertisements.

You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights regarding your data:

5.1 GDPR (European Union Residents)

Right to access your data.
Right to correct or delete your data.
Right to object to processing or request data portability.

5.2 CCPA (California Residents)

Right to know what personal information we collect.
Right to request the deletion of your data.
Right to opt out of the sale of your data (though we do not sell personal information).

To exercise any of these rights, please contact us at [email protected].

6. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your information, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal data.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to this page. Please check back periodically for updates.